faq

Where do you ship from?

London, United Kingdom
How much is shipping?

All shipping rates will vary depending on a few different factors, some of which include: Domestic vs International shipments Shipping within the United Kingdom or international Our shipping method is standard 3-5 working days after the order has been made. We ARE NOT RESPONSIBLE for ANY fees required by customs for any reason. All shipping fees we require will be clearly shown to you alongside the service and estimatedtransit time upon checkout.
How do I track my order?

Please allow between 1-2 Business Days for your tracking number to update once you receive your tracking number by email. If you don't see the email in your inbox try checking your spam folder or add sevgisevimsencagli@outlook.com to your safe sender’s list. Our makeup is manufactured in the United Kingdom with no imported ingredients.
I couldn't find the question I'm looking for

Send us an email! Our customer service team will be happy to help with any other question you may have! Send your name, and order number (if applicable), and question to sevgisevimsencagli@outlook.com or contact us via the contact us page. Our hours of operation for customer service are Monday through Friday, 8 a.m. to 6 p.m Uk time, excluding weekends and major holidays. Our customer service teams will do their best to respond as quickly as possible, however please allow 24 - 48 hours to receive a response.
Do you have an affiliate program?

At the moment we do not! this doesnt mean that we wont be open to collabing with influencers in the future!